Resources

For some riders, a Via-powered microtransit service is their only transit option — whether that’s due to location, financial status, disability, or a host of other reasons. In this series, we investigate this group of riders, who report that they would not have been able to travel without Via. What do they have in common, and how can we better serve them?

For some riders, a Via-powered microtransit service is the only transit option — whether that’s due to location, financial status, disability, or a host of other reasons. In this series, we investigate this group of riders who say they would not have been able to travel without Via. What do they have in common, and how can we better serve them?