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The Bay Area tackles congestion with a new tool: microtransit

City leaders took transit into their own hands to improve first- and last-mile connectivity and get commuters out of private cars.

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59%
of riders do not have access to a personal car
33%
of riders use the service to connect to transit hubs
90%
of riders would be very disappointed if they could no longer use the service

The bottom line.

In Silicon Valley, city leaders are easing the area’s long-rooted congestion with a simple solution: microtransit. With coverage across Cupertino and Santa Clara, Silicon Valley Hopper has established itself as a one of the nation’s most successful microtransit programs in terms of social and environmental impacts.

Tell me more.

Cupertino built a thriving transit program by centering service design in community needs and collaborating with neighboring cities to upgrade mobility across Silicon Valley. Their success won them an $8.5 million grant in 2023 — from an unexpected source, California’s Transit and Intercity Rail Capital Program (TIRCP). This program typically supports rail infrastructure to reduce gas emissions. With this long-term funding, Cupertino was able to expand the service with more vans and greater coverage, transition to an EV fleet, and commit to operating the service for an additional five years.

“I am proud of everything the Silicon Valley Hopper program has achieved in the last year by connecting residents to easy and cost-effective transportation. Its popularity has already paved the way for significant expansion, geographically and environmentally.”

Sheila Mohan — Mayor of Cupertino, California

 

silicon valley hopper bike rack

 

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Location
Cupertino and Santa Clara, California
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Geography
Suburban
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Use case
First- and last-mile, general mobility