Safety-focused technology for alternative student transportation requires sharing information beyond staff and schools. With Via’s Caregiver App, parents, family members, and caregivers get their own personal view—keeping them in the loop at all times.
Here's how it works:
Real-time activity tracking keeps everyone up-to-speed.
With Via’s Caregiver App, parents and caregivers can track their students in real-time, at all times and have a direct communication line to call drivers if they ever need it.
"The ability to track rides in real-time has been a game changer for our Caregivers and District staff - it gives our parent community a real sense of calm to know where their students are at any given time, meaning fewer phone calls to our office staff"
— Transportation Coordinator at Appleton Area School District
Show the day’s upcoming rides at a glance.
In one view, parents will get a quick sense of the day’s upcoming schedule. Caregivers who need to track multiple students can get a picture of what everyone’s schedules will be, helping them stay organized and in-the-know.
Tracking multiple students in one view makes things easy.
Caregivers are able to see every active ride and for all of their students when they have multiple assigned to them right in the app.
Automated, comprehensive communications grab attention when needed.
To keep parents and caregivers engaged and informed, we send live SMS alerts and notifications in addition to in-app notifications.
📲 We know they may not always log in, so we meet them where they are. Communications include:
- Night-before reminder notifications
- Estimated arrival time notifications as drivers are on the way
- Pickup and dropoff notifications
Technology and partnership that brings your service to life.
Safety is top priority and a critical component of providing a safe experience is open communication and visibility. Via’s Caregiver App extends this ability to parents and caregivers in a self-serve way so you never have to worry about it.
School districts across the country use Via to bring their alternative student transportation to life.
We have been very pleased with Via. The Via team is great to work with: responsive to our needs and open to collaboration to find solutions that work for our district. We look forward to continuing our partnership.
— Transportation Coordinator at Appleton Area School District
Want to learn more? Connect with the team!
