Watch a 3-minute video explaining how our algorithm works for paratransit. Watch now.

ZIPZONE Pass — Terms & Conditions

The Pass is activated at the time you take your first ride, not at time of purchase, except when a Pass auto-renews, in which case activation of the new Pass will occur at the time of the expiration of the previously purchased Pass. Each Pass expires at the end of the stated validity period, to the minute of the activation time. Each individually purchased Pass is limited to a single user, account and device (i.e., multiple people cannot share a single Pass). Pass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their Pass. ZIPZONE reserves the right to deactivate any Pass it determines to be used in violation of these terms, with immediate effect, and without refunds. A Pass holder may book rides for his or her +1’s, though additional fees apply. The Pass cannot be combined with other offers or promotions. Charges for ride cancellations and no-show fees will apply. Available while supplies last. ZIPZONE reserves the right to cancel this offer or modify its terms at any time. ZIPZONE does not guarantee the availability of rides.

World-changing ideas. Right in your inbox.

Be the first to know about the latest transportation news and innovations.

Mailbox illustration.

Congrats — you're in!

Please fill out the following details:

Interested in learning more about our unique services? Sign up!

Thank you!

We're grateful to have you in our community.

Thumbs up illustration