Arlington, Texas, US
68 vehicles (14 WAVs)
increase in public transit ridership since launch
fewer vehicle miles traveled as of 2020, reducing congestion in the city
rides completed as of February 2021
In December 2017, Via launched Via Arlington with 18 vehicles in a reduced zone within the city of Arlington. The service now features a fleet of 53 — soon scaling to 68 — custom-branded Mercedes Metris and Sienna vans that cover the entire city. In addition to providing point-to-point transportation the service provides first-and-last-mile connections for riders traveling to the Dallas-Fort Worth area via the Trinity Railway Express.
From its transit-averse roots, Arlington has emerged as the first city to run solely on microtransit. As a testament to the project’s success, Via Arlington has expanded every year since launch and grown to serve the entire population.
Our ridership has been great. Our customer satisfaction has been super. The convenience of not having to worry about either, how do you get to the bus station, or when you get off the bus, how do you get to where you want to go — it’s just been off the charts."