The bottom line.
Breeze Transit (previously Sarasota County Area Transit) transitioned their ADA paratransit operation to Via's software to improve on-time performance and decrease missed trips amidst an industry-wide driver shortage.
Tell me more.
Via provides Breeze Transit with an integrated software solution for ADA paratransit as well as two demand-responsive programs: one serving pre-booked trips for Transportation Disadvantaged* riders and one serving on-demand trips for veterans across a 600+ square mile area. Trips are commingled across the ADA paratransit and Transportation Disadvantaged services, with each service having different zones and program requirements.
Since switching to Via, Breeze Transit has seen a 12% improvement in on-time performance and growth in the ADA paratransit service to over 500 rides per day.
"The level of convenience Via brings to our Transportation Disadvantaged riders far exceeds the previous standard. We’ve heard from many satisfied customers."
— Seth Kling, Paratransit and Transit Services Manager
*Florida's Transportation Disadvantaged (TD) Program coordinates and funds transportation services for residents who are unable to transport themselves due to age, disability, income, or other factors that make it difficult to access traditional transportation options.
