OnDemand by Sarasota County
Microtransit, First-and-last-mile, Commuting, General transportation
square mile service zone
minute average wait time, down from 60 minutes with previous service
OnDemand by Sarasota County is a curb-to-curb service in 4 distinct zones in Sarasota County, including the center of beach and tourist life, the two cities’ downtown areas, and a few residential areas with major transit hubs. Trips begin and end within the zone and pickups are within 30 minutes of the reservation.
The service immediately surpassed all ridership expectations. It reached 250 rides per day in a matter of weeks (after projecting only 70-80 per day) and now sees 620+ daily rides with more growth expected — all of which has been organic. Wait times decreased to below 16 minutes on average from 60+ minutes on the previous fixed route buses.
Additionally, cost per ride has significantly decreased in several service zones compared to the previous fixed routes. In 2019, ridership on the fixed routes in the North Port zone generated a cost/passenger ranging from $26.81 to $29.32. With OnDemand, the average cost per ride has decreased to $13.37 (as of January 2022).
This is basically putting transportation literally in your hands, giving you that access to where you don't need to walk so far; this will literally come right to your door."