Gainesville/Hall County, Georgia, USA
Replacing fixed routes, commuting, NEMT
7, scaling to 15
In December 2020, Via partnered with Gainesville and Hall County to launch an on-demand service that replaced three underperforming fixed routes in Gainesville with pickups and dropoffs anywhere within the city — a game-changer for riders. This change has boosted accessibility and convenience, while the addition of a mobile app has attracted younger riders. Soon the service will expand farther into Hall County, and a pre-scheduled offering will replace an outdated dial-a-ride service.
Gone are the days where passengers waited 30-60 minutes in the cold or heat for the next bus. With Via, our neighbors can quickly access a rideshare van with a click on their smartphone.”