
- How much time will be added to Lisa’s trip by deviating to pick up Manuel, and is this deviation within the limits set by the agency?
- How long will Lisa’s estimated drop-off time be delayed, and will adding Manuel’s trip push her outside her communicated drop-off window?
- Will adding Manuel’s trip delay the pickup of Joe’s next paratransit rider?
- Does the route required to keep Lisa’s trip ADA-compliant mean that Manuel’s trip will be excessively long or circuitous?
- Joe will immediately receive a Driver App update directing him to his new pickup
- Lisa will see the route and ETA adjust in her Rider App
- Manuel will get Joe’s vehicle information and ETA in his Rider App
- Dispatchers will be able to view in the Ride Plan that Joe has a new addition to his manifest