Golden Empire Transit

Thanks to Via’s Integrated Mobility Solution, GET has consolidated and simplified scheduling and dispatching efforts. The trip planning algorithm enables drivers to pick up riders across service types, in the same shift — resulting in a 33% increase in passengers per hour. 25% of paratransit riders have used the microtransit service. GET is now able to help riders make dial-in bookings for all 3 services through the same, user-friendly system, while microtransit riders can also leverage an intuitive app to book rides. To streamline pickups, drivers use one app (with filters and clear service distinctions) across all services. Via’s software solution helps reduce unnecessary complexity, and funnel resources for supply at the lowest possible operating cost.