Product updates • Via
Get to know the SLA Counter in the Eligibility Portal
New SLA Counter helps Eligibility Managers stay ahead of ADA timelines and easily spot which applications need attention next.
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A better way to manage rides ahead of time
You can now update recurring rides well before the ride date in Rider Management, making it easier for agents to handle cancellations and schedule changes early — like when a rider needs to cancel a trip because they're away in June.
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Have questions? Please reach out to your Partner Success Manager.