Via July 2026: Rider Experience Dashboard, Service Design AI-insights and more.

Rider insights at your fingertips.

Our brand new Rider Experience Dashboard gives you the ability to track satisfaction, surface operational issues, uncover behavioral trends, and recognize standout drivers in one centralized hub.

Find your next service improvement in seconds.

New AI-powered Service Design Insights proactively suggests opportunities to improve access, optimize stops, and strengthen your network.

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Add key locations to streamline pickups and dropoffs.

Define precise pickup and drop-off points within campuses, hospitals, airports, and other complex sites, so every booking routes riders and drivers to the right place.

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Tight on supply? Send trips to overflow!

Seamless integrations to enable you to send overflow rides to Uber, Lyft, and now UZURV directly from dispatch—with confirmations, pickups, and completions all tracked automatically. 

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Have questions? Please reach out to your Partner Success Manager.