Skip to content
Product updates • Via

Introducing: the enhanced Ride Plan!

We’ve redesigned the Ride Plan to be more visual, intuitive, and action-oriented—so you can manage your busiest days of service with ease. From rider names on the timeline to upgraded OTP colors, new zoom controls, and smarter filters, every update is shaped by real-world dispatcher feedback.

Get started by watching the video tour below. 

The enhanced Ride Plan gives you the information you need, when you need it, so you can make the best decisions for your service. 

 

The highlights: 

    1. The new timeline displays riders’ names and critical information directly on their ride, making it easier to spot the ride you’re looking for.  
    2. Upgraded On-Time Performance (OTP) colors on each ride and shift help you quickly identify at-risk trips
    3. New Zoom In/Out controls give you the ability to switch between a detailed view of a certain time period and an overview of your entire day. 
    4. Enhanced search and filtering tools mean that whether you’re chasing down a missing ride or managing high volumes, you can find what you need instantly. "Search by address" lets you find other riders traveling to the same address, directly on the map. 
    5. The Ride Panel design has been optimized to surface key information when you need it.
    6. You can now open the “Shift Menu” by right clicking anywhere within the shift. No more searching for the three dots at the right side of the shift. 

Have additional questions on the new Ride Plan? Want to share feedback on the design? Your Partner Success Manager would love to hear from you.