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Annapolis and Via launch on-demand public transit service as part of City Dock Project

May 18, 2022 (ANNAPOLIS) — On May 17, the City of Annapolis announced the launch of Annapolis GO, an on-demand, shared public transportation service that now provides Annapolis residents, visitors, and workers with a convenient, sustainable way to travel to and from downtown, including Eastport. For just $2, anyone within the service’s zone can book an on-demand ride from an app or by calling a phone number.

The goal of Annapolis GO is to reduce private car reliance and expand city-wide transportation access by providing a tech-based shared ride service that can be booked by anyone at a moment’s notice. Annapolis GO is part of Annapolis’ $40 million revitalization effort, “Reimagining of City Dock,” which includes the repurposing of downtown’s Hillman garage and the City Dock area to create vibrant community-building spaces and introduce resilient mobility solutions. 

By providing a flexible service that serves both Eastport and a broader downtown zone, Annapolis GO will extend the reach of Annapolis’ existing transit options, including the Circulator shuttle, other fixed-route bus lines, and the new 10-minute trolley. 

The service is powered by Via, the global leader in TransitTech. Via’s app uses intelligent algorithms to match multiple riders headed in the same direction to provide quick and efficient shared trips, without the fixed schedules or routes of traditional public transit. Wheelchair accessible vehicles are available upon request. 

“Via is thrilled to partner with the City of Annapolis to launch Annapolis GO, which will bring flexible, sustainable public mobility to Downtown and Eastport,” said Eric Gardiner, Partnerships Principal at Via. “As a former midshipman, graduate of the Naval Academy, and Annapolis resident, I know first-hand that on-demand transportation will help the community in Annapolis to better reach the opportunities that this great city offers. We’re excited to be part of the city’s innovative mobility future as it makes Annapolis more resilient.”

How to ride with Annapolis GO

Your first two rides are free with the code GO4FREE! Follow these quick and easy steps and you’ll be on board in no time. Riders without a smartphone can book a ride by calling 443-345-1001. 

1. Create an account. Download the Annapolis GO app from the App Store or Google Play Store and follow the simple signup steps. 

2. Book a ride, For just $2. Enter your pickup and dropoff addresses. Choose the ride that works for you by tapping Book This Ride. Be sure to tap the Wheelchair icon if you need a Wheelchair Accessible Vehicle!

3. Meet your driver. Check the app to find out exactly where to meet the vehicle, which may be a short walk from the address you entered.

Service details

Price: $2 per ride. Add additional passengers for just $1. 

Service hours: 

  • Monday-Friday: 2pm-8pm 
  • Saturday: 12pm-8pm
  • Sunday: 11am-7pm

You can find more information at

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About Via 

Via builds innovative software to enable our customers—cities, transit agencies, transport operators, school districts, universities, and corporations—to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.