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Improve your paratransit service in just 15 minutes

Written by Via Transportation | Jul 8, 2024 3:56:16 PM

 

An overview.

Equitable access to transportation is a right, not a privilege. And in the United States, it’s the law. So why is it so difficult to find a software provider that makes it easy to run paratransit affordably, efficiently, and with the service quality riders deserve? 

 Poor paratransit performance and sky-high expenses can commonly be traced back to outdated solutions, which is why the most successful paratransit services are prioritizing modern software that creates benefits such as:

  • Improved on-time performance and shorter trip distances with superior routing technology.
  • Smarter aggregation, increasing passengers per vehicle hour and reducing cost-per-trip.
  • Enhanced efficiency through automation tools that make it easy to build error-free plans and manifests.
  • Self-serve online, in-app, and IVR tools for riders and caregivers that decrease customer service costs.