What you'll learn.
Discover how a cohesive partnership and best-in-class technology led to:
32% fewer customer complaints
13% boost in productivity
84% fewer trips longer than 90 minutes
20% reduction in phone calls
Our speakers.
Hear from the experts behind Trinity Metro's success:
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Ralph Zaragosa
Emerging Mobility Manager, Trinity Metro
Ralph is leading the charge on emerging mobility solutions at Trinity Metro. With a passion for innovation, he collaborates across teams to deliver cutting-edge, rider-centered services that address the growing needs of the Fort Worth community and set the stage for the future of transit.
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Wayne Gensler
VP of Partnerships, Via (Former COO of Trinity Metro)
Wayne brings seven years as COO at Trinity Metro to his role at Via, where he leads strategic partnerships. With his deep operational expertise, Wayne builds collaborations that blend cutting-edge technology with traditional transit systems, creating solutions that truly benefit communities.
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Ariel Gordon
Director of Expansion, Via
Ariel is responsible for ensuring smooth service launches at Via, overseeing every step from planning to execution. She’s focused on delivering quality transit solutions on time, ensuring that each new service meets the needs of riders and communities.