Lessons from Canada's largest commingled paratransit and microtransit service.

An overview.

Durham Region Transit (DRT) has achieved what many transit agencies strive for: a fully integrated network that boosts ridership while optimizing resources. Curious to learn their secret? 

Watch this webinar to discover how DRT uses technology to streamline microtransit, fixed routes, and paratransit into one cohesive system. Hear from Jack Phelan, Manager at DRT, alongside Olivia Blahut, Rob Bryans, and Rachel Birnbaum from Via, as they reveal the strategies that powered DRT’s success.

Here’s what you’ll learn:

• Boosting ridership by 61%: See how DRT created a flexible, efficient transit network that meets the needs of every rider — from fixed-route commuters to those requiring accessible services.
• Fleet optimization strategies: Insights from an agency managing 40+ vehicles across suburban and rural areas, commingling nearly 50% of trips.
• Preventing service cannibalization: Discover how DRT ensures on-demand rides complement, not compete with, fixed-route services.

About the speakers.