Product Updates

Via March 2026: Eligibility 21-Day Counter, Service Design activity log, Rider Management updates and more.

Written by Alexandra Sacristan | Mar 24, 2026 5:37:03 PM

VOC - Eligibility Manager

Stay ADA compliant with the new 21-Day Counter in Eligibility Manager 

The 21-Day Counter helps eligibility managers stay ahead of ADA timelines and intuitively spot which applications need attention next.

Learn more

VOC - Rider Management

Manage cancellations months in advance

You can now update recurring rides well before the ride date in Rider Management, making it easier to handle cancellations and schedule changes months in advance.

Learn more

Service Design

Track, review, and publish changes in Service Design with confidence

Activity log in Service Design makes reviewing updates feel simple and familiar. See what changed, align as a team, and publish knowing everything’s been checked.

*Early access

Service Design

Find your stops faster with Lat/Long search

One of our most requested Service Design updates is here. You can now search for stops using latitude and longitude coordinates for a faster, more precise way to work.

*Early access

Have questions? Please reach out to your Partner Success Manager.