Reorder rides on a shift with a simple drag-and-drop, and manually reassign a single ride straight from the Ride Panel. No extra steps!
Learn moreAssign, track, and manage rides handled by taxis or TNCs right in the Ride Plan—so overflow rides are easier to coordinate and simple to monitor.
Running microtransit and paratransit? Riders now see only valid payment options for each service, ensuring accurate fare collection and a smoother rider experience.
Riders can check ride status or cancel trips by phone—no agent needed. Free up your team to focus on the calls that really need a human touch.
Get to know new paratransit-related fields in the Rider Account Report
We’re updating the Rider Account Report to include additional paratransit-related fields. Depending on your service characteristics, you can expect to see more information around key rider attributes like Mobility Aids, Disabilities, and Funding Source for a more comprehensive picture of your service.
Have questions? Please don't hesitate to reach out to your Partner Success Manager.