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Remix Privacy Policy

This Privacy Policy describes how Remix Technologies, LLC and our corporate subsidiaries and affiliates (collectively, “Remix”, “we”, “us”, or “our”) collect, use, and share the personal information of people who visit or use the Remix Platform (collectively, the “Services”), contact us, receive our communications, or attend our events.

This Privacy Policy does not address mobility data (e.g. information about riders that a city or mobility provider, like a ride-sharing company, shares with us). You can learn more about how we use and protect mobility data below or by contacting us.

We provide important information for individuals in Europe below.

Personal Information We Collect

Information you provide to us.  Personal information you provide to us through the Services may include:

  • Contact information, such as your first and last name, email address, phone number, professional title and organization name.
  • Account information, such as your username and password and any account preferences for the Services.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us.
  • Usage information, such as information about how you use the Services and interact with us, including information you provide when you use any interactive features of the Services.
  • Marketing information, such as your preferences for receiving communications about our products, activities, publications, and details about how you engage with our communications, as collected by automated marketing tools.

Information we obtain from social media platforms. We currently maintain pages for Remix on social media platforms, such as Medium, Facebook, Twitter, and LinkedIn. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. If you choose to connect your account on a third-party platform or network to the Services, like using your Medium account to access our blog, we receive information from that platform or network. For example, this information includes your Medium username, user picture, and other account information. You may also have the opportunity to provide us with additional information via the third-party platform or network, such a list of your connections. You can read more about your privacy choices for social media networks and other third-party platforms below.

Information we obtain from other third parties.  We currently receive personal information about you from publicly-available websites such as information about your professional role and how to contact you.

Cookies and Other Information Collected by Automated Means  
We, our service providers, and our business partners automatically log information about you, your computer or mobile device, and activity occurring on or through the Services. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model; device identifier; browser type; screen resolution; IP address; the website you visited before browsing to our website; general location information such as city, state or geographic area; and information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.  Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

Information we collect using other Sites, Mobile Applications, and Services

The Services may contain links to, or content or features from, other websites and online services operated by third parties. We currently rely on services from the following companies, and to the extent we receive information through these companies the collection and use of personal information is governed by the privacy policy of that website in addition to our own. We encourage you to read the privacy policies of these services:


Reason Remix Uses

Product and customer analytics

Customer relationship management

Improve user experience

Improve user experience

Customer messaging platform

Mapping and geocoding API

Lead generation

Website analytics

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Services.  We use your personal information to:

  • provide, operate, and improve the Services;
  • establish and maintain your user account on the Services;
  • facilitate social features of the Services, such as our blog;
  • communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages;
  • understand your interests and personalize your experience with the Services;
  • provide support and maintenance for the Services; and
  • respond to your requests, questions and feedback.

For research and development.  We analyze your use of the Services to improve the Services and to develop new products and services.

To send you marketing and promotional communications.  We occasionally send marketing communications as permitted by law. You can opt out of our marketing and promotional communications as described below.

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety.  We may use your personal information and disclose it to law enforcement, and government authorities, as we believe necessary or appropriate to: (a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Services; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

To create anonymous data.  We create aggregated and other anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We use this anonymous data and share it with third parties to analyze and improve the Services, develop new products and services, and promote our business.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as otherwise described in this Privacy Policy (such as for legal purposes):Service providers.  We share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Services, as described in the section titled 'Information we collect using other Sites, Mobile Applications, and Services'. These third parties use your personal information only as authorized by their contracts with us.

Professional advisors. We may disclose the personal information of users of the Remix Platform, specifically a user’s professional title and organization name, to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

Business transfers.  We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a (potential) business transaction such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. The terms of this privacy policy will apply to all data collected under this policy.

Other Users of the Services and the Public. We provide functionality that enables you to disclose your name when you share a Policy Zone with other users or the public. We do not control how other users or third parties use any personal information that you make available to other users or the public.

Your Choices

In this section, we describe the rights and choices available to all users. Users who are located within Europe can find additional information about their rights below.

Access or update your information. If you have registered for an account with us, you may review and update certain personal information like your email address, professional role or name, in your account by logging into your account.

Opt out of marketing communications.  You may opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You will continue to receive service-related and other non-marketing emails.  

Cookies & browser web storage.  For information on how to disable cookies and similar technologies used in the Services, see our Cookie Policy. If you block first-party cookies on, certain features of the Remix Platform will not work as intended. Specifically, you will be unable to log-in to the Remix Platform so you will be unable to access your account information or any content you created on the Remix Platform.

Do Not Track.  Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit

Security Practices

The security of your personal information is important to us.  We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

You can read more about our security practices at:

International Data Transfers

We currently operate in the United States and store and transfer data outside of the EU.


The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian, we will delete it. We encourage parents with concerns to contact us.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time by posting the amended version on the Services and indicating the effective date of the amended version. We will announce any material changes to this Privacy Policy through Service or via email if we have your email address.

Data Deletion

Remix retains data only for so long as needed for the uses we identify above. If you wish to end your account or no longer wish to receive emails from Remix, you can request deletion below. Otherwise, we retain account information for active accounts.

How to Contact Us

If you have any questions or comments about this Policy or Remix’s privacy practices, email us at You may also write to us via postal mail at:

Remix Software, Inc.
Attn: Legal – Privacy
‍1128 Howard Street
San Francisco, California 94103