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Unlock operational excellence.

Boost efficiency, punctuality, and rider satisfaction in one fell swoop. Our industry-leading scheduling engine continuously optimizes routes so you outperform on every metric that matters. 

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Cherriots
“Just the other day, I listened to one of our dispatchers say ‘Amazingly enough—the system does actually know what it's doing.’"
Ben Sawyer — Contracted Services Manager, Cherriots

Suffolk Bus Corp reduced passenger complaints by 50%, no-shows by 35%, and time on-board by 27% by switching to Via.

With Via's Scheduling Engine, you will:

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Maintain compliance

 Auto-enforcements of critical service standards like timeliness, trip duration and commitment windows. 

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Improve riders’ experiences

More timely pickups, less time on board. 

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Maximize fleet efficiency

Continual route optimization before and during live service helps you do more with less. 

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Maintain the human touch

Thoughtful override features preserve flexibility to adjust schedules as needed. 

Smart automations. Built for humans.

Via’s software fully automates scheduling and route optimization, while maintaining the flexibility your team requires to do their jobs well.

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Custom routing for higher OTP.

Via’s routing is based on a custom map that reflects your agency’s rules. Block narrow roads, grant access to public transit lanes, or prevent left turns — we’ll create drivable routes that work for your operators and keep service running on time. 

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“Always-On” optimization maximizes every service hour.

Via’s software constantly scans your schedule, improving productivity by adjusting routes in response to cancellations, traffic conditions, and human factors  — like drivers running early or late.

Smart scheduling across fleets.

Integrate overflow vehicles and microtransit into your paratransit fleet. Via’s scheduling engine assigns rides to the most cost-effective service, minimizing costs and eliminating missed trips. 

From fire-fighting to smooth sailing.

Via’s software improves OTP by predicting and rescheduling rides that are likely to be late — before they become a problem. Changes always respect commitment windows and are automatically communicated to your riders. 

Don’t want a ride to move? Just “lock it” and the Via system automatically ignores it during any future optimizations. 

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Better unassigned ride management boosts productivity.

When shifts fill up, Via’s Unassigned Rides queue steps in. It holds confirmed (but not yet scheduled) rides in a smart queue. This makes it easier for human schedulers to identify them, and means that Via’s scheduling engine gives them first priority in any future optimizations. Goodbye trip denials, hello productivity. 

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Self-learning software drives continual improvement.

Our software doesn't just schedule — it evolves. Via’s scheduling engine analyzes historical transit speeds and rider behavior, continuously refining its understanding of your unique service. The result? Precision scheduling that gets sharper by the day.

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