Eligibility management for modern agencies.
Via’s Eligibility Manager streamlines and digitizes the certification process so riders get the services they need, your team gets time back, and your agency maximizes its budget.
.png)
With Via's Eligibility Manager, you will...
Save time and go paperless
Digital tools mean your team spends less time on paperwork, and more time on tasks that require a human touch.
Reduce operating costs
Conditional eligibility ensures riders use the most efficient mode every time, while respecting their rights.
Keep riders in the loop
Proactive status communications help riders avoid surprises.
Automate accommodations
Eligibility info flows through the entire Via platform, so riders get the right vehicle and driver that meets their needs.
Track timelines, next steps, and owners so you never miss a step - or a certification deadline.
Built-in validation tools keep rider records complete, correct, and timely, meaning fewer phone calls and less time tracking down missing info.
A self-serve rider application portal takes work off your team’s plates. Automated notifications give riders timely updates, in whatever language or format works best for them.
Managing ADA service, veteran rides, and a senior shuttle? No problem. Via’s Eligibility Manager maintains distinct eligibility criteria for multiple services, all in one platform.
Conditional eligibility management helps riders use the most efficient travel mode depending on their unique needs (even as they evolve throughout the year).
Create, approve, and store applications in one place. Digitizing records makes for more environmentally-friendly operations and saves you from ever-growing piles of paper.
.jpg)
