Empower your caregiving community.
Via's Caregiver App gives trusted caregivers real-time updates and visibility into their riders' trips, reducing calls and creating smoother service for the entire community.
“Whether we’re talking about a nursing home supervisor caring for multiple residents, or a mother caring for her son, caregivers are a critical part of the paratransit community. We're proud to offer technology specifically built for them, because empowering caregivers means empowering riders to travel more freely and safely.”
With Via's Caregiver Tools, you will:
Provide peace of mind
Caregivers know exactly where their riders are at all times, no need to call.
Make every pickup easy
Give Caregivers all the info they need to help riders and drivers find each other, faster.
Keep every rider safer
Make it easier for professional caregivers to manage multiple rides at once, so every rider gets the support they need.
Your agents can connect rider profiles to trusted caregivers or facilities, right from the Via Operations Center. This makes sure everyone gets the info they need — no need track this information by hand!
Caregivers are busy; proactive notifications from Via cut through the chaos so they have the critical info they need - like vehicle arrival time, cancellation confirmations, delay alerts, and more.
Whether a caregiver is responsible for one rider or many, Via’s caregiver tools make it easy to get the most up-to-date information on their journey(s).
Higher visibility means calmer caregivers, better care, and more empowered riders.
