Impact
The rides not taken: improved mobility for people without private vehicles
• 2 min read
For some riders, a Via-powered microtransit service is their only transit option — whether that’s due to location, financial status, disability, or a host of other reasons. In this series, we investigate this group of riders, who report that they would not have been able to travel without Via. What do they have in common, and how can we better serve them?