Dispatch teams share their 5 favorite new Via features

Bulk Cancel - General Access

“The new Bookings Page is so helpful for holidays and center closures. I like that it is permission based!” 

Quickly view all of your rides from one central page and take bulk actions. Pilot users favorite features: new filters, exporting rides over multiple days, and bulk canceling.

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Bulk Manual Reassign - Beta 

“One dispatch team found Bulk Manual Reassign before our training–after a day using it, they can’t remember life without it!”

Dealing with a vehicle breakdown? Want to move a group of riders to a different shift? Manual reassignments can now be done in bulk, in just a click. Reminder, you can access the Manual Reassign option in the Action Bar or Shift Menu of your Ride Plan. 

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Ride and Shift Comments - Pilot

“I love the comment types, this will make rider complaint investigations so much easier!”

Comment on rides and shifts directly in the Ride Plan to share critical context with other team members.

Locationless Breaks - Pilot

“We're definitely seeing fewer gaps in the schedule around breaks. We've also seen a slight increase in productivity since this feature was implemented.”

Give your drivers flexibility to take breaks wherever they want to, instead of pre-setting locations for them.

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Duplicate Shifts - General Access

It's so fast. *breaks into a smile*

Need to create a new shift quickly? You can now duplicate shifts in the Ride Plan and Shift Manager without starting from scratch.

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Have questions? Please don't hesitate to reach out to your Partner Success Manager.