December 16, 2025 (BENTON HARBOR, MI) – The Twin Cities Area Transportation Authority (TCATA) announced a new partnership with Via, the global leader in public mobility solutions, to transform and modernize the entire transit area. This comprehensive turnkey solution is set to deliver world-class transit operations, featuring advanced technology, a greatly improved customer experience focused on efficiency and safety, and in the future expanded coverage.
Via and TCATA hold a shared vision that everyone in the area should have access to efficient and affordable mobility – and that this can be achieved without an increase in operating costs. The partnership will begin with Via taking over TCATA’s existing transit network, ensuring continuity of service for riders and staff. Over time, Via will leverage data and community feedback to enhance the transit network and improve the experience for riders across the area.
Via's plans propose significantly expanding transit access throughout the Benton Harbor-St. Joseph urbanized area (UZA) and beyond. Depending on the final service model adopted (which prioritizes either integrated routes or fully on-demand service), the redesign is projected to increase the population covered by transit from 12,000 people to as many as 59,000 people, dramatically boosting access to jobs, health centers, and education opportunities.
“Access to great transportation is foundational to opportunity,” said Benton Harbor Mayor Marcus Muhammad. “This partnership between TCATA and Via will unlock a new future for Twin Cities public transportation — supporting economic growth, strengthening access to essential services, and enhancing quality of life. By investing in innovation we will ensure this transformation is achieved without increasing costs to deliver high-quality transit services that our community deserves.”
“TCATA’s priority has always been providing reliable and safe transportation for our community,” said Ron Singleton, TCATA Board Chair, “With Via’s operational expertise and technology, we’ll make our transit system smarter and stronger — so we can expand accessibility, improve efficiency, and deliver consistent, high-quality service for riders today and into the future.”
Key improvements for the new system include:
Via will assume TCATA operations April 1, 2026, with network changes expected to roll out midway through 2026, following an intensive data-driven Transit Planning Study that will ensure the final network configuration meets the specific needs of the local community.
Contact:
Public Relations at Via
Sara-Jessica Dilks
###
About Via
Via is the technology backbone of a modern transportation network. We transform public transportation systems into dynamic networks, based on data and demand. Cities and transit agencies around the world adopt Via’s suite of software and technology-enabled services to replace fragmented legacy systems and consolidate operations. As a result, Via lowers the cost of providing transit, improves the passenger experience, and brings more riders on board. Today, the Via platform is utilized by hundreds of cities across more than 30 countries to create public transportation systems that connect people with jobs, healthcare, and education.