Trinity Metro On-Demand expands again – adding new North Side region and broadening coverage near TCC and Southside

September 17, 2024 (TARRANT COUNTY, TX) — On Sept. 15, Trinity Metro On-Demand launched additional service area adjustments and fare reductions to expand access to transit for more people in Tarrant County. 

What’s new?

New North Side region

• Trinity Metro On-Demand North Side will replace Trinity Metro bus route 45. Key destinations in the North Side area include Savers, Walmart, QuikTrip and TCC Northwest. 

New Tarrant County College Northeast region

• Trinity Metro On-Demand TCC Northeast will replace Trinity Metro bus route 23. On-Demand service will provide direct trips ONLY between Trinity Lakes Station and TCC’s Northeast Campus. 

What’s changing?

Changes to the existing Southside, South Tarrant and Mercantile regions

• Sycamore Heights will be added to the existing Trinity Metro On-Demand Southside region 
• Crowley and Everman are no longer served in the Trinity Metro On-Demand South Tarrant region as the cities have opted to not provide funding for these neighborhoods after grant funding ended. 
• Blue Mound will no longer be served in the Trinity Metro On-Demand Mercantile region because residents voted to discontinue service. 

The new changes are part of Trinity Metro’s vision for a future of tech-enabled public transportation network through its recently expanded contract with TransitTech company Via. 

New users can download the Trinity Metro On-Demand app (available in the App Store and Google Play) or call 817-215-8600 to book a shared ride in a moment’s notice. 

“Via is proud to continue our work with Trinity Metro to double down on our shared vision for tech-enabled, rider-centric public transportation,” said Alex Lavoie, co-COO at Via. “Together, we are reimagining transit in Tarrant County to be more resilient and accessible – a crucial step to helping this community pace with population growth and evolving needs.” 

“Trinity Metro On-Demand has proven to be a popular choice for riders,” said Trinity Metro Chief Operations Officer Wayne Gensler. “Customers tell us they enjoy the convenience and affordable fares, and we see that reflected in our growing ridership numbers. We anticipate these latest expansions will provide the opportunity for more riders to try out the service.”

Fare information 

• Trinity Metro On-Demand’s regular fares have decreased to $2 per ride (formerly $3) as part of the agency’s fare simplification plan. 
• The following groups may ride for just $1: seniors 65+, veterans, individuals with disabilities, Medicare card holders, youth ages 5-19, and qualifying TCC students ride free. Riders may be asked to show valid ID as proof of eligibility for reduced fares.
• Riders can also purchase $4 day passes, which include transfers between Trinity Metro TEXRail, Trinity Metro buses and Trinity Metro On-Demand services.

For more information on Trinity Metro On-Demand’s new changes, please visit: https://ridetrinitymetro.org/rider-services/ondemand/

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About Via:

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair-accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 700 communities and more than 35 countries and counting.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, ACCESS paratransit, On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.