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ViaPass+ Terms & Conditions

The ViaPass+ is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass+, in which case activation of the new ViaPass+ will occur at the time of the expiration of the previously purchased ViaPass+. Each ViaPass+ expires at the end of the stated validity period, to the minute of the activation time. The ViaPass+’s rate of $3.99 + tax for shared rides is only available for rides of a value up to $10, and the rate of $9.99 + tax for private rides is only available for rides of a value up to $20. If the actual cost of a shared or private ride exceeds the applicable cap, you will be charged the guaranteed ViaPass+ Discounted Rate plus the amount of the excess over such cap. Each individually purchased ViaPass+ is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass+). ViaPass+ holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass+. Via reserves the right to deactivate any ViaPass+ it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass+ holder may book rides for his or her +1’s, though additional fees apply. The ViaPass+ cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available while supplies last. Via reserves the right to cancel this offer or modify its terms at any time. Via does not guarantee the availability of rides. The ViaPass+ price includes a NY Black Car Fund fee.

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