Our experts combine decades of planning and operating experience with our proprietary Remix planning software to launch microtransit that will not only succeed, but will make your fixed routes stronger.
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Mode Preference saves agencies real money. When a rider requests a trip that’s better served by a convenient bus or train journey, we only show fixed-route options. Riders take the most efficient mode, and microtransit capacity is reserved for trips that cannot be served by fixed routes.
See Mode Preference in action
Whether their optimal journey includes one mode or two, Via’s Rider App helps them every step of the way. Features like low microtransit availability warnings, dynamic bus schedules, and icons highlighting nearby bus stops make complex journeys easy.
We can’t control when the bus is late, but we can help riders stay on track if it happens. The Via App warns riders about short intermodal connections before they book. And if a delay means a missed bus ride, the App shows riders alternate departure times so they can still get where they need to go.
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When microtransit works as an extension of fixed-route services, more riders can travel farther, more easily. For your agency, that means growing ridership and improved cost-efficiency.
50%
Increase in number of riders living within walking distance of transit in Lewisville
47%
year over year growth in fixed-route ridership since integrating microtransit and fixed route
50%
Reduction in cost per ride by replacing underperforming fixed routes with microtransit
“It’s my only source of transportation to get to and from the train station.”
Resources for the road ahead
“There’s a lot of trepidation when you change some things in your transit system, move some cheese, and ask yourself, ‘Is this going to work?’ And I’ll tell you, several months into this, this could not be going better.”
