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DC SmartPass Terms & Conditions

To purchase a SmartPass, riders can open their app menu and head to the section labeled “ViaPass.”

With the SmartPass, members pay an upfront fee of $10 and receive a 10% discount on rides. Discounts may not be combined; maximum one discount per ride.

Some things to remember:

  • The SmartPass is activated when you take your first ride*
  • Cancellations and No Shows are charged at $3 each
  • The SmartPass is only valid for rides within the DC area. If you’re using Via while in NYC, you’ll need to buy extra Ride Credit or a local ViaPass
  • The SmartPass excludes rides to/from airports

*Terms & Conditions: The SmartPass is activated at the time you take your first ride, not at time of purchase. Each SmartPass expires at the end of the stated validity period, to the minute of the activation time. Each individually purchased SmartPass is limited to a single user, account and device (i.e., multiple people cannot share a single SmartPass). SmartPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their SmartPass. Via reserves the right to deactivate any SmartPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A SmartPass holder may book rides for his or her +1’s, though additional fees may still apply. The SmartPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. This offer is valid for a limited time only and may be modified or revoked at any time, including after a SmartPass has been purchased, at Via’s sole discretion. Your continued use of the Via service means you accept any changes to Via’s SmartPass program. Via does not guarantee the availability of rides. 

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