West Sacramento, California, USA
First and last mile, General transportation, Microtransit
residents in the city
square km service zone
With no dedicated vehicles or operators at their disposal and a relatively limited budget, Via created a flexible, externally-operated service to achieve the City’s specific goals:
1. Provide regular, reliable transit options to residents, particularly seniors and those from disadvantaged communities.
2. Gather data to inform the city’s mobility action plan.
In May 2018, Via launched a flat-fare citywide service with 10 Mercedes Metris vans that offers residents fast, convenient access to transit. We worked closely with the City to ensure that the service is accessible — unbanked individuals can pay with cash or a dedicated stored value card, and riders have the option to request a wheelchair-accessible ride. Rides are $3.50, or $1.75 for seniors. Via’s service complements existing transit by providing connection to rail and bus services that link West Sacramento to downtown Sacramento and that extend to rural Yolo County.
West Sacramento’s microtransit service has received exceptional public feedback since launch, and has provided nearly 100,000 rides.
Via has been an incredible partner. Working hand-in-hand with the City, Via helped us design an innovative, rightsized transit solution tailored to our community’s needs, leveraging both their advanced ridematching technology and operational expertise.”
It’s a godsend.”