Case Study

SMART Ride

Sacramento, California, USA

Geography

Urban

Use Case

Microtransit

Fleet

42 vehicles (9 EVs)

28%

of trips connect to other forms of public transit

120,000+

rides since launch

5/5

average rider rating

Overview

In January 2020, the Sacramento Regional Transit District (SacRT) partnered with Via to re-launch and expand their SmaRT Ride Microtransit Service, an on-demand transit service for Sacramento residents. Sacramento Transportation Authority (STA) awarded SacRT a $12 million grant to help expand microtransit to communities throughout the region. SmaRT Ride was previously powered by Transloc across two zones. With nine zones, SmaRT Ride is now the largest microtransit system in the United States.


Solution

Via and SacRT grew the service from two zones to nine — using Via’s microtransit technology and significantly increasing access to SmaRT Ride across the Sacramento metropolitan area. The fleet includes 43 shuttle buses, equipped to accommodate people with disabilities. To encourage sharing, groups of five or more are free; all riders must travel in a group of five or more from the same pickup location to the same destination. With Via, SacRT provides residents an unparalleled level of access to more convenient and comfortable public transportation, with SmaRT Ride also acting as a link to existing transit hubs. SmaRT Ride provides curb-to-curb service in two zones and corner-to-corner service in six zones.

Finally we have a cheaper alternative to get around downtown Sacramento."

Mayur P.
SmaRT rider

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