Miami-Dade County, Florida, USA
Microtransit, First-and-last mile
14 including 5 WAVs
rides/hour during peak hours
minute wait time vs. 30 minute with fixed route buses
average rider rating
In October 2020, Via partnered with Miami-Dade County Transit and local municipalities to launch an on-demand service to complement the existing transit infrastructure and encourage its usage. GO Connect provides shared, first-and-last mile rides to and from Metrorail Stations within the service zones and along the TransitWay. After launching in Dadeland and Cutler Bay, the service will soon expand into two additional zones, Civic Center and Palmetto Bay.
To reach as many residents as possible, the mobile application supports English, Spanish or Creole speakers. Riders can also book rides by phone, and wheelchair accessible rides are readily available.
This project offers the County yet another much-needed transit solution, and it’s a great example of how we are spearheading results-driven change for public transportation in a cost-effective way for our County."