Microtransit, Replacing fixed routes
2-7 buses depending on peaks and demand
decrease in number of buses used
of riders surveyed said they use their vehicles less when an on-demand bus is available
increase in utilisation during COVID-19
With Via’s help, they went back to the drawing board and accelerated the launch of the planned service by two months, focusing it on essential trips for those who needed to safely move around during the pandemic, including health workers to local hospitals.
During the pandemic, Go-Coach has been able to reduce the number of buses by up to 80%, replacing seven of their existing fixed lines with on-demand vehicles. The service is booked through the Go2 app and it’s available at a similar fare to a regular bus.
Via’s technology just works. It works for the public, it works for the operators, it works for the drivers. They all really, really like it."