Green Bay, Wisconsin, USA
Paratransit, Replacing fixed routes
12 vehicles including 2 WAVs
average on-time performance
missed paratransit trips since launch
reduction in cost with microtransit
In April 2020, Via partnered with Green Bay Metro to launch a turnkey paratransit service, replacing a previous operator and assuming full operation of Green Bay’s paratransit system — providing the technology, day-to-day management, vehicles, drivers, and customer support.
Building on the success of the ADA paratransit service, Via and Green Bay Metro introduced general public on-demand microtransit service in August 2020.
Via makes things extremely easy for him, and they are always very thoughtful of our family throughout the service."