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Case Study

Birmingham On-Demand

Birmingham, Alabama, USA



Use Case



6 vehicles including WAVs


more access to jobs


more access to hospitals


more access to schools



According to the Brookings Institute, Birmingham residents without cars can reach 50 times fewer jobs within a 40-minute commute than those with cars. Large pockets of the city have been historically underserved by public transit, which has severely limited economic mobility and access to critical resources — this in a population where 42% of people have an annual household income below $25k and 17% have long-term physical or mental impairments.



In December 2019, Via launched Birmingham On-Demand, in partnership with the City of Birmingham and the Foundation for a Greater Birmingham. The new service provides the city with affordable on-demand shared transit, with a key focus on communities most in need. Since launch and throughout the COVID-19 pandemic, Birmingham On-Demand has provided critical connections to essential needs such as grocery stores and health care. The service also functions as a complement to existing transit: Birmingham Intermodal Facility is one of the top rider destinations.




It is something that is extremely convenient and affordable and helps bridge a gap for folks."

Darril O'Quinn
City Councilor

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