Case Study


Ann Arbor, Michigan, USA



Use Case

Autonomous mobility, Microtransit


5 vehicles


average rider rating


minute average ETA


rides served in first 5 months


On the heels of a successful AVGR launch in Grand Rapids just a few months earlier, A2GO debuted in Ann Arbor. Ann Arbor was the third city in which Via and autonomous vehicle (AV) provider May Mobility launched a public autonomous transit service over a period of just eight months. A2GO launched in October 2021, through a partnership between Via, May Mobility, Mcity at the University of Michigan, Ann Arbor SPARK, 4M, and !Important, and funding from the Michigan Economic Development Corporation.


A2GO is a free, autonomous, shared ride service providing transportation for University of Michigan students and faculty, along with Ann Arbor community members and visitors. The service connects Ann Arbor’s Kerrytown area with Downtown and the University of Michigan’s campus. The service area includes popular local destinations, including the U of M Museum of Art and the Ann Arbor Public Library, while also connecting riders to other forms of transit, such as the Ann Arbor Amtrak Station.

  • Fleet: 4 Lexus RX 450h and 1 WAV Polaris GEM
  • Service Zone: 2.6 square miles
  • Hours of Service: Monday through Friday, 8am to 8pm

May Mobility provides the AVs for A2GO, while Via powers the routing algorithms, transit software system, and customer-facing tools to enable the AVs to be booked on-demand and dynamically routed, while facilitating a safe and convenient rider experience. Via’s routing algorithms account for live traffic and road conditions in Ann Arbor to determine the optimal AV route and ride pooling mix, while its centralized fleet management platform allows A2GO service operators to view ride data in real time and automatically schedule and dispatch the AVs. Finally, Via built a custom rider app through which riders can book on-demand rides on any other May Mobility AV service in Michigan, track their ride status, and connect with customer support at any time. The integration of May Mobility and Via’s Michigan’s AV services into a single rider app will facilitate continued efficient scaling of autonomous mobility deployments. 

The deployment of A2GO exemplifies Michigan's leadership and innovation in public-private partnerships to facilitate long lasting change within our mobility ecosystem…We are excited to see the results of this pilot in the Ann Arbor community.”

Trevor Pawl
Chief Mobility Officer for Michigan

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