Explore what’s possible with on-demand transit using our new simulation tools. Start building.

Building an on-demand transit network: choose the right components for your city

Learn how different elements of an on-demand transit network can solve specific challenges in your city.

Let’s make one thing clear: microtransit is not a one-size-fits-all solution. In the same way going out for coffee with friends doesn’t mean everyone has to get theirs with cream and two sugars, there are many choices involved in designing an on-demand service that fits your community. When you partner with Via, you’re gaining access to our full suite of solutions to build a truly bespoke service.

No matter the service design, all of our partnerships are built on our core technology and operational expertise, providing safe, efficient, and sustainable transportation systems that adjust in real-time to changes in demand. With that foundation, we focus on your goals. Looking to drive new riders to transit? We’ve got multimodal integration, making all of your transit services accessible in one user-friendly platform. Want greater insight into how your service is doing at all times? We recommend checking out our transparent data sharing, analytics, and reporting. There’s a huge array of options to choose from, so don’t settle for anything less than tailor-made.

To further acquaint you with how our approach might work in practice, we’ve created the following exercise. Select whichever of the four broader categories fit your needs, and we’ll show you some thought starters for how we can build a service to achieve your particular goals.

So, what do you want to do? Go ahead, explore as many as you’d like — we wouldn’t blame you for wanting them all.

  1. Improve rider experience.
  2. Optimize driver and fleet management.
  3. Increase revenue.
  4. Expand administrative control and oversight.
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Customized apps.

No matter the kind of service you run or where, we’ll provide intuitive apps suited for riders. Your app can either launch iconic branding for a new mobility solution or match the look and feel of the service your riders already know and love.

Pre-scheduled and real-time trip booking.

Book rides for your riders, or allow them to book their own. In either case, our technology allows users to request a ride now or schedule one for later. See our system in action for paratransit riders in Norfolk, US and corporate shuttles in New York, US.

Payment integration.

Lack of payment options should never be a barrier to ride. For unbanked riders, we help you accept cash and/or vouchers to ensure your services are accessible to all. And with our platform, riders can use a variety of third-party payment systems, preferred payment processors, or local transportation cards — we can even enable multimodal fare payment, so easy transfers are guaranteed. Check out how we did this in Sydney, Australia and Seattle, US.

Multimodal integration and trip planning.

On-demand networks should work hand-in-hand with bus and train lines. Our platform can display all transportation options available, including fixed route and dynamic solutions, giving riders a one-stop-shop to compare possible journeys and plan the most convenient trip.

Electric vehicles.

As the world has grown more aware of sustainability concerns, so have your riders. We can help you think through the operations and economics behind launching an entirely new service or converting an existing service to electric vehicles. We even have our own fleet management software specifically built to optimize fleet-wide battery capacity, which we’re using to power the largest microtransit deployment in the world

Member and driver management.

As you probably know all too well, there’s a lot that goes into running a service. But how can you ensure everyone who interacts with your network has a world-class experience with limited staff on hand? That’s where we come in — leveraging our global presence to integrate round-the-clock live and offline support services for riders and/or drivers, depending on your needs.

Translations.

Our free translations have been tested by both riders and drivers across the world. We’ll translate our website and apps into any language, in addition to providing alternate-language phone booking, upon request.

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Flexible driver model.

Easily manage your driver lifecycle, whether operating by shift or by ride, from first reach-out to day-to-day operations. Our expert team can advise on supply planning and help you scale up to include a variety of sophisticated driver incentives.

Dynamic pricing.

We understand that prices play a role in everything from supply planning to rider satisfaction. We’ll help you vary fares based on time of day, day of the week, distance, location, and overall market dynamics, both current and predicted. And, look, we love a good discount as much as the next person — you’ll be able to target yours for certain rider groups (such as seniors, medical workers, and students) and distinct time periods or events (i.e. capturing the crowds leaving downtown on a Friday night).

Electric vehicles.

As the world has grown more aware of sustainability concerns, so have your riders. We can help you think through the operations and economics behind launching an entirely new service or converting an existing service to electric vehicles. We even have our own fleet management software specifically built to optimize fleet-wide battery capacity, which we’re using to power the largest microtransit deployment in the world.

Autonomous vehicles.

Let’s make your service a part of the future of transportation. Our platform can integrate with autonomous vehicle technology and easily manage multiple autonomous vehicle providers and services. Check out how we’ve made it work in Irvine, US and New South Wales, Australia

Member and driver management.

As you probably know all too well, there’s a lot that goes into running a service. But how can you ensure everyone who interacts with your network has a world-class experience with limited staff on hand? That’s where we come in — leveraging our global presence to integrate round-the-clock live and offline support services for riders and/or drivers, depending on your needs.

Translations.

Our free translations have been tested by both riders and drivers across the world. We’ll translate our website and apps into any language, in addition to providing alternate-language phone booking, upon request.

image

Expand All

Payment integration.

Lack of payment options should never be a barrier to ride. For unbanked riders, we help you accept cash and/or vouchers to ensure your services are accessible to all. And with our platform, riders can use a variety of third-party payment systems, preferred payment processors, or local transportation cards — we can even enable multimodal fare payment, so easy transfers are guaranteed. Check out how we did this in Sydney, Australia and Seattle, US.

Multimodal integration and trip planning.

On-demand networks should work hand-in-hand with bus and train lines. Our platform can display all transportation options available, including fixed route and dynamic solutions, giving riders a one-stop-shop to compare possible journeys and plan the most convenient trip. 

Dynamic pricing.

We understand that prices play a role in everything from supply planning to rider satisfaction. We’ll help you vary fares based on time of day, day of the week, distance, location, and overall market dynamics, both current and predicted. And, look, we love a good discount as much as the next person — you’ll be able to target yours for certain rider groups (such as seniors, medical workers, and students) and distinct time periods or events (i.e. capturing the crowds leaving downtown on a Friday night).

Advertising.

Get the whole community involved in your service through a variety of sponsorship and advertising techniques that can serve as additional revenue sources. Our suite of advertising capabilities includes in-app and on- or in-vehicle options and we’ll work with you to establish clear targets and guidelines, striking the balance between rider satisfaction and revenue generation.

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Transit-as-a-Service (TaaS).

Eager to invest in TransitTech, but don’t know exactly how your team could make it happen? Our TaaS integrations provide you with a complete on-demand transit solution, where Via uses our expertise to help you bring together all elements of a public transit system including vehicles, drivers, and operations management — in addition to providing our technology. We’ll collaborate closely with you to scope the service in a manner that best achieves your goals and makes the most of your resources.

Pre-scheduled and real-time trip booking.

Book rides for your riders, or allow them to book their own. In either case, our technology allows users to request a ride now or schedule one for later. See our system in action for paratransit riders in Norfolk, US and corporate shuttles in New York, US.

Data sharing, analytics, and reporting.

You want to know the ins and outs of your service. That’s why we offer full and flexible access to your data with easy to read, insightful dashboards that enable you to analyze and manipulate granular data, if you want to dig deeper.

Flexible driver model.

Easily manage your driver lifecycle, whether operating by shift or by ride, from first reach-out to day-to-day operations. Our expert team can advise on supply planning and help you scale up to include a variety of sophisticated driver incentives.

Bespoke operational approach.

Whether you operate the service with our tech (SaaS), enlist us to help integrate the components of your transit solution (TaaS), or something in between, our team has the flexibility to ensure all of the pieces work together seamlessly. We’ll make sure you have the tools you need to make on-demand transit work in your community.

Now that you’ve discovered everything that goes into building a TransitTech solution that truly works, don’t be a stranger. Let’s talk more about how to build the future of public transportation in your community.

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